Talk to a person
Chat and tickets are answered around the clock in English, Hindi or Tamil. Existing customers get the fastest reply through the client area, because it identifies your account automatically.
Three ways to reach us.
Each is quicker for a different kind of question.
Live chat
Fastest for a quick question before you buy. The widget is at the bottom right of every page.
Support ticket
Best for anything needing an account check. Opened from your client area so we can see your services without asking you to prove who you are.
Client area
Manage services, invoices and domains, update billing details, and request a migration.
The fastest route for each kind of question.
Before you buy
Chat. Ask whether your project fits shared hosting, what a plan renews at, or whether we can migrate something unusual. Nobody needs an account to use it.
Your site is down
Ticket, from the client area. It identifies your account instantly, which saves the first four messages of any outage conversation.
Billing or invoices
Client area. We can verify who you are there, which we cannot do on an anonymous chat — and we will not discuss an account with someone we have not verified.
Migrating in
Either. Chat if you want to ask whether it is feasible, a ticket if you are ready to hand over the login details.
Registered details
SitePex is a brand of Azimra Technologies Pvt Ltd,
Chennai, Tamil Nadu, India.
GSTIN 33ABGCA3140H1Z4
We will never ask for your password. Not on chat, not in a ticket, not by email. If a message claiming to be from us asks for one, it is not from us — forward it to a ticket and we will look at it.